U of I Business & Industry Services

A Sample of What Our Customers Say About Us

"It has truly been a pleasure working with you on Holland's HoTT Division ISO certification process. BIS has high standards for who they have on their staff and it shows."
Leo Ditewig, Chief Engineer, Holland Company

"In the last 5 years, BIS has worked with many different groups to direct the strategic planning, management leadership, project management, cycle time reduction, and sales direction efforts of our company. In this role, BIS ensures that we have a vision or focus on future state goals, . . . and develop an action plan with responsibilities and a timeline. . . Strategically, BIS is a great fit."
Scott Coney, VP Operations, CFC International, Inc.

"The registrar told us that they seldom have seen a company with this level of preparedness on the initial audit.  We went through the audit with ease!"
Paul Bykowski, President, Finos LLC

"Burgess-Norton recently completed a customer satisfaction survey of its key customer base. The results continue to be a big hit internally as well as recently with our TS 16949 auditor. The results more than satisfied the requirement of obtaining customer feedback, perception and benchmarking. Burgess Norton will be utilizing BIS for similar surveys due to the value the survey brings as compared to the investment."
Kenneth Place, Quality Manager - Machined Products, Burgess Norton

"BIS has helped guide our team to a working knowledge of a quality management system and equipped us to continue in evolving our business processes."
Russ House, Director of Quality, Fast Heat Inc.

"The transition from the ISO 9001:1994 to ISO 9001:2000 in 2003 went better than anticipated. The ISO consulting service provided was also well planned. The materials provided and the BIS audits were instrumental in updating our Quality System to the new standard. I would recommend BIS and Michael Pop to anyone seeking consulting or training for ISO."
Chuck Fehling, Management Representative, OPW Fuel Management Systems

"I am very pleased to provide my recommendation of the services offered by BIS. We have been working together for the past four years on a variety of different projects including an Employee Satisfaction Survey and Team Leader Skills, Supervisory skills, and Executive Team Building training. We are very pleased with the service that BIS has provided for us during the past four years."
Dan Stewart, Director of Human Resources, Gold Eagle

"I have grown to become a very strong proponent of this business activity (customer surveys). The key to this productivity is the effectiveness of the surveys your company performs and then utilizing this information as a compass for improving a company's productivity and performance."
Henry W. Faller, VP Marketing and Sales, KI Industries

"You have helped transform SSI to a well-organized and run company. We were able to re-position our business to be a value-added service provider in the Reverse Logistics and Electronics Recycling arena. You have helped in re-engineering the mindset and thought process of our staff which was such an important foundation to the future success of the company."
Jade Lee, Executive Vice President, Supply-Chain Services Inc.

"IRMA has a diverse group of members that it serves and BIS has been very successful in tailoring the training to help each one of them."
Jackie Streid, Director of Training & Education, Intergovernmental Risk Management Agency (IRMA)