Cisco Certification Training

Cisco Certified Voice Professional (CCVP) Program

Cisco Voice Over IP (CVOICE)

CVOICE is the first course in the Cisco Voice Professional Curriculum, a curriculum track that starts at the basics of packetized voice and builds up to a true voice professional level.

CVOICE lays the foundation for gaining hand-on skills and significant understanding of packet telephony by presenting the technologies that are common for both Enterprise and Service Provider students. The course also teaches students how to use the available Cisco tools to find the information needed to accomplish their everyday tasks. Since no two networks are alike, this approach enables a student to apply the knowledge gained in this course to their specific needs..

Quality of Service (QOS)

The Implementing Cisco Quality of Service (QOS) v2.1 course provides students with in-depth knowledge of IP QoS requirements, conceptual models using Differentiated Services (DiffServ), Integrated Services (IntServ) and Best Effort (over provisioning), and the implementation of IP QoS on Cisco IOS switch and router platforms.

The curriculum covers the theory of IP QoS, design issues, and configuration of various QoS mechanisms to facilitate the creation of effective administrative policies providing QoS. Case studies and lab exercises included in the course help students to apply the concepts mastered in individual modules to real-life scenarios.

The course also gives students design and usage rules for various advanced IP QoS features and the integration of IP QoS with underlying Layer 2 QoS mechanisms, allowing them to design and

Cisco IP Telephony Troubleshooting (IPTT)

IPTT practices troubleshooting skills for administrators and engineers who support IP Telephony installations. IPTT prepares for one of the exams required for the IP Telephony Operations Specialization and Certification. The course revision number is skipping from v2.0 to v4.0 to acknowledge that both the Unity and the Call Manager software used in the course are revisions 4.

Cisco IP Telephony Part 1 (CIPT1)

Cisco IP Telephony Part 1 (CIPT1) prepares you for installing, configuring, and maintaining a Cisco IP telephony solution. This course focuses primarily on Cisco CallManager, the call routing and signaling component for the Cisco IP telephony solution. This course includes lab practice where you will install and configure Cisco CallManager; configure gateways, gatekeepers, and switches; and build route plans to place intra- and intercluster Cisco IP phone calls..

Cisco IP Telephony Part 2 (CIPT2) (3 Day)

Cisco IP Telephony Part 2 (CIPT2) focuses on Cisco CallManager advanced features and options. These features include point-to-point video calls for appropriate video enabled endpoints as well as video conferencing, Cisco CallManager Attendant Console, IP Softphone and extension Mobility, security features for hardening of applications and hardware for VoIP, and command-line tools and monitoring devices that Cisco provides for troubleshooting voice and data networks.

Continuing from where Cisco IP Telephony Part 1 (CIPT1) leaves off, Cisco IP Telephony Part 2 (CIPT2) introduces Cisco CallManager applications such as Attendant Console, IP Communicator and Extension Mobility. This lesson on integrating applications is a natural extension of the material from the CallManager Part 1 course helping to create a total IP telephony solution. In addition, Video conferencing solutions are discussed in depth, as well as Telephone security basics, combined with authentication and encryption fundamentals, giving the students the background they need to secure the IP Telephony solution. Monitoring and Management tools have been enhanced from the CallManager 3.3 version of the course and include tools new to CallManager 4.0.

CIPT2 includes hands-on lab exercises throughout that challenge the student to configure Cisco CallManager applications, videoconferencing, and security as well as how to use the monitoring and management tools.

Implementing Cisco Gateways and Gatekeepers (GWGK)

Implementing Cisco Gateways and Gatekeepers (GWGK) is an advanced lecture/lab course which provides information on implementing Cisco Voice Gateways and Gatekeepers in Enterprise or Service Provider environments. The goal of the course is to provide students with knowledge and practice activities to prepare them to install, configure, monitor and troubleshoot Cisco Voice Gateways and Gatekeepers in Enterprise installations, in accord with the recommendations of Cisco's Solution Reference Network Design (SRND) for IP Telephony guides. Given a Voice over IP (VoIP) design, the implementer will select an appropriate deployment model, correctly configure the Gateways and Gatekeepers (whether distributed or centralized), implement Call Plans, and decide how to implement the most commonly offered Service Provider or managed services applications, features, or implementation requirements.

Lab practice with Cisco Voice Gateways, Cisco Call Manager, Cisco IP Telephones is provided. Books, practice tests, and test vouchers are included.

Check the IT Certification Training Schedule for current training dates.

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