Hiring and Keeping Winners

More than a Gut Feeling:  Behavior Based Interviewing

This hands-on workshop will teach participants to develop and hone the preparation, interviewing, and evaluation skills necessary for hiring the right people.

Key Learning Points:

• Defining position requirements.
• Preparing interview questions and strategies
• Interviewing techniques
• Summarizing candidate qualifications.
• Choosing the best candidate.

Employee Retention and Recognition Program

Participants will learn to design programs that are motivational, appealing to employees, and aligned with organizational goals and culture.

Key Learning Points:

• Understanding what your employees value.
• Designing reward and recognition strategies.
• Matching reward strategies with organizational needs.
• Implementing new strategies.

Measuring Performance

HR Metrics - Measuring Success and Impact

Measuring the success of HR processes and their impact on the organization places the department on a path of continual improvement and increases the likelihood of a stronger role as a business partner. This workshop focuses on measuring the success of HR departments and their services.

Key Learning Points:

• Benefits of defining metrics.
• Characteristics of a good measurement.
• Identifying critical success factors.
• Examples of HR metrics.

Performance Management and Performance Coaching

The goal of this workshop is to enhance the skill levels of managers and supervisors to successfully bring about performance improvements in the people they supervise. The workshop will focus on two areas of an effective performance management system: Performance Management and Coaching. A Performance Management System is an excellent tool for guiding and reinforcing the coaching efforts of managers. Clearly defined goals, effective coaching, regular feedback about progress and charting a course for future development are all benefits of a well executed performance management program.

Performance Management
This workshop will improve your managers’ and supervisors’ abilities to work with their staff to establish appropriate objectives and to utilize the performance plan for regular and constructive dialog throughout the year.

Performance Coaching
Effective leaders find ways to achieve results by bringing out the best in others. Through recognition that effective coaching is highly personalized, these leaders seek out opportunities to grow and develop employees while still delivering business results. They recognize that coaching employees today is investing in the company’s future.

Key Learning Points

• Goal writing
• Tips for delivering performance feedback
• Tips for energizing performance management programs
• Linking performance management programs to business strategies
• Situational Coaching
• Strategies for personalizing coaching efforts
• Three principles of the influencing approach to coaching
• Handling specific coaching situations such as employee discipline, employee development, explaining policies and procedures
• Approaches for effective goal writing
• Delivering performance feedback effectively
• Tips for energizing performance management programs

See brochure for additional information.

Call for more details!

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