Professional Development Training

Executive Leadership Certificate

The learning methodology for the BIS Leadership Development Program is a highly interactive process which includes:  instructor-led discussion, personal assessment of skills, group exercises, case studies, operational action plans, videos, and homework assignments which require performance of the new behaviors. There are planned coaching discussions regarding the expectations for the new vision and culture, and an accountability system is implemented.

Topics include:

• Leadership in a Global Economy
• Communication
• The Art of Resolving Conflicts
• Coaching for Increased Performance
• Strategic Planning
• Project Management
• Negotiating Skills
• Delegating, Time Management, Meeting Management
• Building Customer-Focused Teams
• Sustaining a Culture of Accountability for High Performing Teamwork to Accelerate Innovation and Drive Growth

Finance for the Non-Financial Manager

This class offers a comprehensive review of practical financial concepts and skills to help participants become better managers.   Learn how to apply the basic financial principles critical to plan budgets, justify requests, spot problems before they get out of hand, improve communication with people in financial areas, contribute to financial decisions and better understand the impact of financial expectations and performance.

Selling as a Team Sport

This workshop is designed for those organizations that have the desire to develop the necessary skills to turn your entire company into a living, breathing, customer-driven, selling-machine.  Whether we like it or not today, many organizations are moving to sell commodities.  There are numerous competitors offering similar products or services with comparable quality at close to the same price points.  They are backed by entities that are as impressive as yours with people representing them who look just as good as you do.  The clear message is that companies that don’t leverage all of their resources into “Organization-wide Selling” will not be able to compete as effectively.  This session will use lecture, case studies, assessment tools and in-class exercises to emphasize the critical concepts of needs-driven selling.  Further, it will bring home the point through examples that the entire organization must keep the customer in mind at all times and remember that customer satisfaction must drive our decisions.  

Win-Win Negotiating Skills

Relationships with customers (both external and internal) can make or break an organization today. This action-packed session makes active listening, influencing, persuading and negotiating ideas come alive with powerful application, using role-plays that relate to actual customer-focused situations that occur in your company. Participants will learn and practice specific techniques for powerfully persuading others.

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