Supervisory Development
Supervisory Development Certificate Program
This forty-hour series of courses provides supervisors with the skills necessary to meet the challenges of fast-moving work environments by learning to effectively achieve results through others. This program is designed for supervisors responsible for implementing company strategies at the line management level. The focus is on developing management skills and understanding the impact different management styles have on the motivation of a workforce.
Personal, individual coaching assistance is an additional option for workshop participants interested in continuing with an expanded, company-specific learning experience. Customized onsite training and consulting services are also available.
There will be a Supervisory Management Certificate awarded for completion of all ten sessions.
| Program Days: |
To Be Determined |
| Program Times: |
8:00 am to 4:30 pm |
| Cost: |
$1,500*
*Grant funding may be available for ETIP-eligible companies. Call for more details!
|
| Topics: |
| The Role of the Supervisor |
| Overview of Continuous Improvement |
| Communication and Successful Leadership |
| Coaching for High Performance |
| Building Trust and Commitment |
| Resolving Conflicts |
| Planning, Time Management and Effective Delegation |
| Teamwork and Running Effective Meetings |
| Laws Every Supervisor Should Know |
| Valuing Diversity |
Case Studies for New Managers
Managers frequently are required to face situations no one ever prepared them for. Going on gut instinct alone can cause problems and potentially legal exposure for the organization. This four-session workshop provides an opportunity for managers to learn and practice their management skills. This highly participative approach combines presentation of essential concepts and hands-on application through case studies and the participants’ actual work situations.
Topics include:
- Managing Change
- Coaching
- Managing Conflict
- Building Trust and Commitment
For more information, see the Supervisory Development Workshops brochure.
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