Supervisory Development Training

BIS offers a full spectrum of programs designed to enhance both the people and practical skills required to be an effective supervisor. It is very common for individuals to be promoted to supervisory positions simply because they are technically "good at their jobs." The personal and people skills, legal knowledge, team-building talent and other organizational competencies are the focus of this training. Each program is tailored to meet specific organizational and individual objectives that are immediately actionable. The training is conducted by dynamic business leaders offering new ideas and ways of thinking, new communication techniques, and hands-on opportunities to practice the new behaviors.

Topics are customized to fit the needs of specific organizational issues and may include:

1. Assertiveness
2. Benchmarking
3. Building Customer-Focused Teams
4. Building Trust and Focus in a Challenging Economy
5. Coaching for Improved Performance
6. Communication
7. Dealing with Difficult People
8. Dealing with Negativity in the Workplace
9. Exceeding Customer Expectations
10. Habits of Highly Successful People
11. Hiring Winners: Results Driven Interviewing Skills
12. How to Conduct a Successful Team Meeting
13. Implementation of a New Culture
14. Influencing Others
15. Leadership in a Global Economy
16. Lean-Six Sigma Overview
17. Managing Supplier Relations
18. Negotiating Skills
19. Overview of Continuous Improvement
20. Performance Management
21. Planning, Organizing, Delegating, Time Management
22. Project Management
23. Reward and Recognition
24. Sales Strategies
25. Sexual Harassment
26. Six Sigma Black Belt
27. Six Sigma Champion
28. Six Sigma Green Belt
29. Strategic Planning
30. Stress Management
31. Supply Chain Management
32. 360 Performance Review
33. Team Problem-Solving Skills
34. Team Process Improvement Skills
35. Telephone Techniques
36. The Art of Resolving Conflicts
37. The Legal Aspects of Supervision
38. Time Management
39. Train-the-Trainer for the Workplace
40. Valuing Diversity
41. Value Stream Mapping
42. Workplace Harassment

Also see: Supervisory Development Certificate Program

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