Quality Certification Training

ISO 9001:2000

The BIS system approach to certification can guide your business along the path to a culture of continual improvement. Companies that do the hard work necessary to implement the eight principles of the new standard will reap these benefits:

• increased business efficiency,
• improved quality in all aspects of your business,
• enhanced customer relationships,
• elimination of waste, and
• establishment of a strong foundation for Lean Manufacturing and Six Sigma.

A typical transition plan would include:

• Customer Surveys
• Leadership Development
• Customer-Focused Teamwork
• Process Improvement and Problem-Solving
• Supply Chain Management

Learn the Eight Principles of ISO 9001:2000

1. Customer Focus
2. Leadership
3. Involvement of People
4. Process Approach
5. System Approach to Management
6. Continual Improvement
7. Factual Approach to Decision Making
8. Mutually Beneficial Supplier Relationships

Our Customer Satisfaction Surveys help you to meet the measure of customer satisfaction requirement!

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