Quality Certification Training

ISO/TS 16949:2002

This 8-hour seminar will discuss some of the major issues related to the new standard.

Topics:

• Readiness
• Scrutinization of customer-specific requirements
• Identification of COPs, SOPs and MOPs
• Measurement of all processes for efficiency
• Employee motivation and improvement
• More stringent requirements for internal audits
• Emphasis on auditing all APQP and PPAP documentation
• Audit time for your registrar

Key issue to consider:

ISO/TS 16949:2002 clearly states that companies registered to ISO/TS 16949:2002 must only buy from suppliers that are, at a minimum, ISO 9001:2000 registered.

ISO/TS 16949 requires a measurement of customer satisfaction. Our Customer Satisfaction Surveys help you to meet the measure of customer satisfaction requirement!

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